At Billabong Shop, we know that when you’re ready to hit the waves, you want your gear yesterday. That’s why we’ve streamlined our delivery process to get your premium surf apparel from our warehouse to your doorstep as quickly as possible, whether you’re in Louisville or Lisbon.
Pro Tip: Order before 2 PM EST for same-day processing on weekdays – your ticket to faster delivery!
Your Shipping Options: Fast or Free
Standard Express Shipping ($12.95)
For surfers who can’t wait to test their new gear, our premium shipping option delivers in 10-15 business days via DHL or FedEx. Track your package every step of the way with real-time updates.
Free Global Shipping (Orders $50+)
When you spend $50 or more, enjoy free shipping via EMS with delivery in 15-25 business days. Perfect for stocking up on your seasonal surf essentials or planning ahead for your next surf trip.
From Our Warehouse to Your Break
Here’s what happens after you click “buy”:
- Lightning-Fast Processing: Our surf-savvy team picks, packs, and quality-checks your order within 1-2 business days.
- Global Dispatch: Orders ship from our Louisville headquarters via your chosen carrier, with tracking info sent straight to your inbox.
- Customs Made Easy: We handle all customs documentation for international orders (excluding some Asian and remote regions).
Need It Faster?
Got a surf trip coming up or need gear for a competition? Email our team about expedited shipping options – we’ll do our best to match your wave-riding schedule.
Our Delivery Promise
We stand behind every delivery with our Surfer’s Satisfaction Guarantee:
- 15-day easy returns if the fit isn’t right
- Responsive customer service from fellow surfers
- Transparent tracking from click to coastline
Questions about delivery times to your local break? Our team knows surf destinations worldwide and can give you the most accurate estimates – just reach out.
SHOP NOW & RIDE SOONERThe Billabong Shop Team
Proudly serving surf communities worldwide from Louisville, KY